As a member of the Mizuho Group, Mizuho Real Estate Management Co., Ltd. (the Company) adopts “Mizuho’s Corporate Identity” established by Mizuho Financial Group, Inc.
Mizuho Financial Group has established our ambition to continue being our customers’ most trusted long–term financial partner as the vision of Mizuho’s Corporate Identity. In working to achieve this vision, the Company’s employees share a common set of five central values–called the Mizuho Values–starting with putting customers first. As a team of finance professionals providing a broad range of financial services, the Company is committed to fulfilling our fiduciary duties* in providing the best, most appropriate solutions in response to customers’ diverse needs.

*Fiduciary duties is a general term for the broad range of various roles and responsibilities that fiduciaries are expected to fulfill when engaging in certain business activities in order to live up to the trust that is placed in them by their customers.

Based on the proposals from the outside experts of the Fiduciary Duty Advisory Committee and the implementation status of action plans of Mizuho Group, Mizuho Financial Group has revised the Policies Regarding Mizuho’s Fiduciary Duties for asset management-related business established and announced on February 2016 for further thorough implementation of business operations from the standpoint of customers. The Company will, as a member of Mizuho Group, continue to implement measures from the standpoint of customers based on the concerned policies. For details of the Company’s measures based on the revised policies, please refer to the action plan below.

Furthermore, the Company adopts all of the seven principles of Principles for Customer-Oriented Business Conduct, released by Japan’s Financial Services Agency on March 30, 2017.

For “Mizuho’s Corporate Identity” and Policies Regarding Mizuho’s Fiduciary Duties, please refer to the website of Mizuho Financial Group.

(1) The Company will aim to provide added value of the highest standard to our customers by enhancing investment analysis and decision-making capabilities through further reinforcements to our personnel base and asset management foundations.
(2) To continue to provide optimal solutions to our customers’ asset management needs, the Company will continuously pursue improvements in existing asset management methods and new methods and investment opportunities.

(1) Through appropriate risk management and monitoring of products, the Company will continuously improve the quality of its products and respond to changes in the market environment.
(2) With understanding of customers’ needs and expertise as asset management professionals, the Company will develop products which help customers, including ultimate beneficiaries, to steadily build their assets.
(3) Upon product development, in addition to identifying customers’ features, etc. according to location of risk for products and complexity, appropriate cooperation will be taken with sales companies and sales departments in order to provide products suitable for customers
In seeking to provide superior products at a reasonable cost, the Company will take a customer–oriented view and promote a high degree of transparency in setting management fees as well as providing appropriate information concerning such.

(1) In an effort to become our customers’ most trusted confidant, the Company will practice the highest quality of service.
(2) The Company will prioritize convenience and ease of understanding in providing customers with the most appropriate information.

(1) In an effort to further strengthen its organizational structure in consideration of customers’ best interests, the Company will build a corporate governance system that is of the highest standard in the industry and ensure independence in asset management entities.
(2) Decisions pertaining to new product development will be made based on objective evaluations and highly transparent processes, which will include the involvement of compliance divisions.

Revised January 1, 2018
Mizuho Real Estate Management Co., Ltd.